Refund & Return Policy

At Salzha Store, customer satisfaction is our top priority. We offer a transparent refund and return policy for our products:

Returns

• You have 7 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds

• Once we receive your item and inspect it, we will notify you on the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment or bank transfer.

Shipping Damage/Discrepancy

• If the product received is damaged, defective, or does not match the description (wrong size/color), Salzha Store will cover the return shipping costs and provide a full refund or replacement.

How to Request a Return

Please contact our Customer Service team via WhatsApp with your order details and photos/videos of the product.